Independent workshops across Australia, New Zealand, and the US run their bays on Workshop1. Faster ticket close, fewer no-shows, and customers who actually approve the work — measured, not implied.
“We were drowning in admin every Friday. Six months in, Workshop1 quietly handles the chase — approvals, parts, reminders — and we close more tickets with the same crew.”
From single-bay specialists to multi-bay tyre and performance workshops — here’s what changed in their first 90 days.
Closed 38% more tickets without adding staff.
Cut quote-to-approval from 2 days to 4 hours.
No-shows dropped 51% after SMS reminders went on.
Added $9,400 in monthly tyre revenue from upsell flow.
Reclaimed 14 hours a week per service advisor.
Rebooked 62% of deferred work inside 30 days.
General service shops running 2–10 bays. Job board, quotes, parts — without the legacy DMS pain.
Live tyre pricing, quick quotes, and one-tap upsell on rotation, alignment, and balance.
Long-form quotes, deposits, and custom labour rates for performance and modification builds.
Cross-location reporting, shared customers, and per-shop margin tracking from a single dashboard.
“Cut our average ticket close from 3h to 2h 14m. The job board alone paid for it.”
“My techs stopped calling me. Everything they need is on the bay tablet.”
“Customers actually approve estimates now. Texts beat phone tag every time.”
Book a demo and we’ll walk you through a live shop on Workshop1 — or skip the sales call and chat with an owner who already runs their bays on it.