TMBay 19:00
Job board · Calendar · Bay schedule
One board. Every job.
No black holes.
Workshop1’s job board pulls every booking, every tech, every bay onto a single screen — kanban, calendar, or list. Drag a card, the customer gets the SMS. Parts late? You see it before they do.
workshop1.app / jobs
Live
Booked3
In bay2
Awaiting parts1
Ready2
Picked up4
JLBay 210:30
TMBay 310:42
RWBay 411:08
JLHoldparts
TM$64811:42
JL$28411:18
RW$41210:08
This week, across pilot shops
What changes when the board actually works.
1h 47m
Avg ticket close, faster
78%
Bay utilisation
1 in 3
Parked jobs recovered
84%
Customer SMS reply rate
What it does
The board the rest of the shop wishes it had.
One surface — kanban, calendar, list. Same data, same source of truth, same SMS going out the door.
Kanban
Drag a card. Everything else moves.
Booked, in bay, awaiting parts, ready, picked up — drag across columns and the customer SMS, the bay schedule, and the tech load update in the same beat. No more tickets stuck because the form locked.
Booked#4928 · Mazda CX-5
In bay#4925 · Ford Ranger
Ready#4919 · Hilux
Bay schedule
See the day before it owns you.
Calendar view shows every bay across the day. Reschedule by drag — overlap warnings before you double-book a tech. Tomorrow's overflow is always one keystroke away.
Bay 1Bay 2Bay 3Bay 4
9CX-5Ranger
10CX-5GolfRangerOutback
11GolfOutback
12
Tech load
Assign by capacity, not by guess.
Live workload bars per technician. The board nudges you when one tech is at 92% and another at 60% — and shows the skill match before you assign the diag job to the brake guy.
TM6.2h
JL4.8h
RW7.4h
Parts & labor on the card
Everything for the job. On the card.
Parts, labor, supplier ETAs, photos, the SMS thread, the inspection — open the card, it's all there. Edit a line after the job's in bay without rebuilding the ticket.
LFront pads + rotors1.4h @ shop rate$210
PAkebono EUR1210Worldpac · in stock$148
PCentric 120.40086 (rotors)Burson · ETA 4 PM$184
3 lines · approved$542
How it works
Plan · Run · Close.
Three phases. One board. The same view for the advisor, the tech, and the owner — wherever they’re standing.
01
Plan
Drag the day onto the bay schedule. Workshop1 warns you the second a tech is double-booked or a bay is over capacity.
Drag · drop · reassignSkill + bay matchOverlap + capacity warnings
02
Run
Cards move with the work. Techs flip status from the bay tablet, parts ETAs land on the card, the SMS to the customer goes out automatically.
One-tap status from the bayLive parts ETA on the cardAuto-SMS with delivery receipt
03
Close
Ready → notified → picked up → paid. Every step lands on the card with the customer reply, the inspection, the invoice — closed in one place.
Notify · pay · close in one tapAudit trail per ticketReporting that ties back to the dollar
A real Tuesday
The day a parked job almost cost $640.
Honda Civic Si comes in for a CV axle. Worldpac ships the wrong part. The customer goes quiet. In most shops, the job sits in “awaiting parts” for nine days. In Workshop1, the board kicks the right humans at the right moments.
- Wrong part scanned in → card flips to Awaiting parts, ETA cleared, supplier notified.
- Replacement ETA confirmed → customer SMS goes out with the new pickup window.
- No reply in 24h → second nudge, plus a recovery task on the advisor’s board.
- Parts arrive Thu 9 AM → card auto-moves to Booked, bay 3 reserved, tech assigned.
TriggerWrong part scanned · #4921
AutoCard → Awaiting parts · ETA cleared
ConditionNo reply in 24h
HumanRecovery task · advisor board
ActionReplacement booked · bay 3 · 9 AM Thu
Trust & safety
Built to the standards your insurer asked about.
Customer data, locked down.
Single-tenant Postgres per workshop. Encrypted at rest, TLS in transit, daily backups. Your customer list is yours — period.
Every move is on the timeline.
Every card edit, status flip, SMS, and reassignment lands in an immutable audit log — searchable per ticket, per tech, per day.
Roles that match a real shop.
Owner, advisor, mechanic, receptionist — pick what each role can see and change. Apprentices don't edit prices. Receptionists don't reassign techs.
Plays nice with what you run.
Xero, MYOB, Capricorn, Repco, Burson, TecDoc, rego/VRM lookup. The board reads from the systems you already pay for.
Honest answers.
One board.
Every job. From Monday.
Try Workshop1 with your real shop data for 30 days. We import your jobs, your customers, your bays — you run a Tuesday on the new board and tell us if it sticks.