Done · 2 min ago2:12 PM
Drafted estimate for #4921 · Honda Civic '19 · Brake pads + rotors
- Read inspection notes (Mike, 1:58 PM)
- Priced parts: Akebono EUR1210, Centric 120.40086
- Applied labor · 1.4h @ shop rate
- Sent to Jordan for approval via SMS
Workshop1 AI · Now in private alpha
Autonomous help.
Always under your rules.
Workshop1 AI drafts estimates, chases approvals, reorders parts, and keeps customers in the loop — so your team focuses on the work under the hood, not the work around it.
workshop1.app / agent
Live
Tuesday, 2:14 PM
What the agent is working on
All · 18
RunningJust now
Chasing parts ETA · Bay 2 · Toyota Tacoma · CV axle
- Checked 3 suppliers · best in-stock: Worldpac
- Confirmed delivery by Thu 9 AM
- Notifying customer & updating bay schedule…
Needs your approval1:47 PM
Reorder low stock · 5 SKUs · $428
Oil filters (Fram PH7317), brake cleaner (CRC 05089), air filters, wiper blades, coolant 50/50
This week, across pilot shops
The busywork the agent quietly handled.
2,418
Estimates drafted
1,190
Approvals chased
612
Parts reordered
314h
Hours saved
What it does
Four ways Workshop1 AI earns its keep.
One platform. Four modes. Always inside your shop’s rules and your audit trail.
Agentic
Tasks that finish themselves.
Point the agent at a goal — "get approvals for open estimates", "top up oil filter stock" — and it works through the steps, pauses when a human needs to decide, and logs everything.
Read inspection
Price parts
Draft estimate
Request approval
Copilot
Inline help inside every screen.
In the ticket, on the estimate, in the inspection — the copilot suggests the next line, drafts the customer reply, explains the discrepancy, all with one keystroke.
LaborFront brake pads + rotors1.4h
PartsAkebono EUR1210 · Centric 120.40086 (suggested)$148
Copilot: rotors look worn on photo 2. Add resurface?Tab to accept
Conversational
Talks to customers for you.
Books the appointment over SMS, confirms drop-off, sends inspection results, follows up on deferred work — in your shop's voice, with your pricing, with human handoff when it matters.
Jordan · (512) 555-0107
Hey, can I get in this week for an oil change + tire rotation?
AIGot it — synthetic full · $89. I have Thu 8:30 or Fri 1:00. Which works?
Thu 8:30 please.
AIBooked · Bay 2. I’ll text the reminder Wed 6 PM. 🚗
Predictive
Sees the day coming.
Flags no-show risk before the morning starts. Forecasts week-end revenue. Spots the margin drift on a specific service line — and tells you why.
Week fcst$54,200+8% vs last
2 bookings at no-show risk — reminders queued.
How it works
Observe · Propose · Execute.
Three simple phases. Full audit trail. Nothing happens outside the rules you set.
01
Observe
The agent reads your open tickets, inspections, inventory, and customer threads — nothing it couldn't see anyway.
Tickets · bays · inspectionsInventory · supplier feedsSMS · email · voice
02
Propose
It drafts the next step — an estimate, a reminder, a reorder — with reasoning you can expand to see exactly why.
Drafts & suggestionsInline reasoning & sourcesConfidence score
03
Execute
Auto-approved tasks fire immediately. Anything above your thresholds waits for a human — and every action lands in the audit log.
Rule-based auto-runHuman-in-loop gatesImmutable audit log
Rules + AI
Visual workflows that run themselves.
Drag together triggers, conditions, and AI steps. Let the agent handle the judgment calls you’d normally explain to a new hire.
- If inspection > $800 → AI drafts, you approve by SMS.
- Parts below min stock → AI picks supplier by price & ETA, reorders on your budget.
- No reply in 24h → AI sends a friendly nudge, logs to CRM.
TriggerInspection submitted
ConditionEst. total > $800
AIDraft customer estimate
HumanManager approves by SMS
ActionSend to customer · update bay
Trust & safety
AI that answers to you, not the other way around.
Your data isn't training fuel.
Shop data stays in your tenant. We never train foundation models on it, and you can purge any time.
SOC 2 · HTTPS · encrypted.
Infra built to the security bar your insurer expects. Single-tenant options for fleet customers.
Every action is auditable.
Immutable log of what the agent proposed, who approved it, what it did — exportable any time.
Human-in-loop by default.
You decide what the agent can auto-run vs. what waits for your approval. Dollar limits, scope gates, quiet hours.
Honest answers.
Get your shop’s time back.
Starting next week.
Join the Workshop1 AI alpha. We import your data, set up your rules, and run with you for 30 days — free.