Bay scheduling & online booking · Built for AU shops

One calendar. Three views.
Zero double-bookings.

Workshop1 keeps the bay diary, the kanban board, and your customer booking widget in lockstep — capacity-aware, parts-aware, and embedded right into your existing website and Google Business Profile.

Start a 30-day pilotSee the booking widget
workshop1.app / scheduler
Sync · Google Business Profile
Week of 27 Apr
Bay calendar
CalendarKanbanList
Mon
Tue
Wed
Thu
Fri
Bay 192%
Logbook · Civic
Mike · 2.0h
Brakes · Hilux
Mike · 1.4h
Diagnostic
Held — parts ETA
Bay 278%
Tyre rotation
Sam · 0.6h
Major service · X5
Sam · 3.2h
Pending confirm
Held 30m
Bay 364%
Walk-in
Unallocated
Clutch · Ranger
Jordan · 4.8h
Wheel align
Jordan · 0.8h
MOT lane55%
WOF
Pat · 0.5h
WOF
Pat · 0.5h
WOF
Pat · 0.5h
This quarter, across pilot shops

The bays kept full — without the phone.

74%
Avg bay utilisation in pilot shops
−38%
No-show reduction with reminders
41%
New bookings via online widget
< 90s
Customer time-to-book on mobile
What you get

Four ways Workshop1 fills the bays without overcommitting them.

A scheduler that knows your bays, your techs, and your parts — paired with a booking page customers actually finish.

Capacity

Bay + tech capacity-aware calendar.

Every slot is checked against bay availability, technician load, and service duration before it’s offered. The diary will not let you — or your customer — book a tyre fit when no fitter is on shift.

Bay 1 · Mike92%
Bay 2 · Sam78%
Bay 3 · Jordan64%
MOT · Pat55%
Self-service

Customer booking on your own URL.

A branded booking page on your domain, an embed for your existing site, and a Google Business Profile ‘Book Online’ button — all writing back to the same diary.

garage.com.au / bookLive
Logbook service · Civic ’19
Est. 2.0h · $289 from
8:3010:001:30
Reminders

Smart reminders by SMS + email.

Confirm on book. Nudge 24 hours out. Reschedule link inside the SMS so customers never have to call. Tunable by service, by customer group, by quiet hours.

Hi Sam — Workshop1 here. You’re booked Tue 8:30 AM for a logbook service.
Reply C to confirm, R to reschedule.
C
Confirmed. We’ll text again when your car’s ready.
Three views

Kanban + Calendar + List — same data.

Kanban for the morning huddle. Calendar for the week ahead. List for the dispatcher with bulk actions. No competitor ships all three on the same booking record.

KanbanCalendarList
Booked
Held
In bay
How it works

Plan · Publish · Fill.

Three phases. One diary that’s honest about how full you actually are.

01

Plan

Set your bays, your techs, your service catalogue, and your closures. Workshop1 derives capacity per day, per bay, per skill.

Bays · techs · skillsService durations + parts holdsPublic holidays & closures auto-applied
02

Publish

One click ships your booking page on your subdomain, an iframe embed for your existing site, and a Google Business Profile booking link.

Branded booking pageIframe + script embedGoogle · Facebook · Apple Maps
03

Fill

Customers self-serve. Confirmations and reminders fire automatically. The diary updates the kanban, the kanban updates the dispatcher list — same booking, three views.

SMS + email cadenceAuto-status on day-ofOne source of truth
End-to-end

From the customer’s tap to the bay door.

One workflow that covers booking, capacity, parts, confirmation, reminder, and day-of status — without anyone in the office re-typing a thing.

  • Capacity check — bay + tech + service duration verified before a slot is shown.
  • Slot held — 10-minute hold while the customer adds vehicle + contact details.
  • SMS confirm — instant on book, with reschedule link in the same thread.
  • Reminder & status — 24h out, then auto-status on day (Booked → Arrived → In bay → Ready).
See all workflow templates →
TriggerCustomer hits booking page
ServicePicks ‘Logbook service’
CapacityBay + tech + parts checked
HoldSlot held · 10 min
SMSConfirm + 24h reminder
Day-ofStatus auto-updates in bay
Why owners trust it

The diary stops lying about how full you are.

Capacity-aware. No double-booking.

Every slot is checked against bay availability, technician load, and parts ETA before it&rsquo;s offered to a customer or your front desk.

Embeds anywhere — your site, Google, FB.

Branded booking page, iframe + script embed, and Google Business Profile &lsquo;Book Online&rsquo; integration. No website rebuild required.

AU Privacy Act + GDPR compliant.

Customer data stays in your tenant. Configurable consent + retention rules. AU-hosted option for shops that need data sovereignty.

Calendar sync — Google, Outlook, iCal.

Two-way sync per technician + per bay. Block out personal commitments and they&rsquo;re instantly removed from the booking widget.

Questions shop owners ask us

Honest answers.

Fill the bays you actually have.
Starting Monday.

Workshop1’s scheduling + booking widget goes live in a day. We migrate your diary, embed the widget on your site, and wire up Google — free for 30 days.

Start a 30-day pilotTalk to a human